Shipping Policy
Last updated: August 8, 2026
At Flatiron Home, we aim to make delivery simple, clear, and reliable. Because many items are fulfilled by trusted supply partners, processing and delivery times may vary by product and destination.
Free Shipping
We offer free standard shipping on qualifying orders of $100 or more (after discounts and before tax).
Shipping charges for orders under $100 are calculated and shown at checkout before you complete your purchase.
Where We Ship
We currently ship within the United States.
Available shipping options and costs are displayed at checkout.
Order Processing
Most orders are processed within 2–5 business days.
Processing times may vary depending on product availability and fulfillment partner schedules. Orders placed on weekends or holidays will begin processing on the next business day.
Delivery Estimates
After an order has been processed and shipped, most U.S. deliveries arrive within 5–10 business days.
Estimated total delivery time: approximately 7–15 business days from the date of purchase for most orders.
These timeframes are estimates and may be affected by carrier delays, weather, high order volume, or product-specific fulfillment requirements. Any material variation will be noted on the product page when possible or communicated after purchase.
Split Shipments
Some orders may ship in more than one package if items are fulfilled by different partners.
If that happens, you may receive separate tracking updates and packages may arrive on different days.
Tracking Your Order
Once your order ships, you will receive a shipment confirmation email with tracking information when available.
Please allow 24–72 hours after the shipping confirmation for tracking details to begin updating.
Address Changes and Cancellations
Please double-check your shipping address before placing your order.
If you need to request a change or cancellation, contact us as soon as possible at info@flatiron-home.com with your order number. We will do our best to help before an order enters processing, but we cannot guarantee changes once an order has been submitted to a fulfillment partner or shipped.
Delays, Lost Packages, and Damaged Items
Delivery dates are estimates and are not guaranteed.
If your package appears substantially delayed, lost, or arrives damaged, please contact us at info@flatiron-home.com with:
- Your order number
- A brief description of the issue
- Clear photos (for damaged items)
We will review the situation and help coordinate next steps as quickly as possible.
Contact Us
For shipping questions, please contact:
Flatiron-Home LLC
9531 South Santa Monica Boulevard, #109
Beverly Hills, CA 90210
United States
Email: info@flatiron-home.com
Phone: 323-991-2780
Monday–Friday | 9:00 a.m.–5:00 p.m. Pacific Time